Delivery & Pickup Information

We offer delivery and pickup options to make getting your furniture home as easy as possible. Below is an overview of how delivery and pickup work.

Delivery Service

We offer delivery through a third-party delivery service to help get your furniture home safely and efficiently. Delivery availability, scheduling, and pricing may vary depending on location, item size, and order details.

Delivery timing will be discussed at the time of purchase so you know what to expect before your furniture leaves the store.

Please make sure someone is available at the delivery location during the scheduled delivery window.

Preparing for Delivery

Before your delivery, please make sure:

  • Doorways, hallways, and stairways are measured to ensure furniture will fit
  • The area where the furniture will be placed is cleared and ready
  • Pets are secured during delivery
  • Someone 18 or older is present at the time of delivery

Furniture Now and the delivery service are not responsible for items that do not fit into the home due to tight spaces, corners, or stairways.

Pickup Orders

Many items are available for customer pickup. If you plan to pick up your furniture, please contact us ahead of time so we can make sure your order is ready.

Customers are responsible for bringing the appropriate vehicle, straps, blankets, and help for loading large or heavy items.

Once furniture leaves the store during pickup, the customer assumes responsibility for the item.

Inspecting Your Furniture

Please inspect your furniture at the time of delivery or pickup. If there are any issues, damage, or concerns, please notify us as soon as possible so we can help resolve the issue.

Questions

If you have questions about delivery, pickup, scheduling, or preparation, please contact our team and we will be happy to help.